Payment & Shipping
Societe Design aims to make your shopping experience seamless, from browsing our collection to shipping your items worldwide.
1. Placing an order
We make sure to provide an in-depth description, with original and detailed photos from our in-house studio. Additional specific photos or dimensions can be requested if needed.
Contact us to place your order. Orders can be placed by email or over the phone.
2. Payment
Our clients are required to pay for orders within 5 days after confirming. We are a NY based business and will apply sales tax to your order unless you buy for resale and send us a valid exemption certificate.
Upon placing your order we will send you a payment link. All payments must be made in dollars by wire transfer or secured online payment with Visa, MasterCard or American Express.
3. Shipping
Some pieces are stocked in New York, while some pieces are stocked in Paris. Shipping rates will be calculated at the time you place your order. Shipping quotes are provided on demand from our list of preferred methods.
We offer tailor made solutions for the shipping of your items, from First class white glove Air Freight delivery to custom made parcel and crating, and Sea Freight.
4. Returns
Because most pieces are one‑of‑a‑kind, all sales are final unless the item arrives damaged or materially inconsistent with its description. Claims must be emailed to contact@societe-design.com within 48 hours of delivery with clear photographs of the issue. Approved returns must be shipped back within seven (7) days in original packaging. Refunds are credited to the original form of payment.